Feel free to visit our FAQ page with any questions you may have.

If you need to ask for a return : You’ll need to request a return number on this page, click here

♡ We can’t guarantee an item will be back in stock, however, it’s possible to subscribe to the availability notification on the item page and we will contact you if the item comes back in stock !

♡ If your questions are left unanswered, we encourage you to contact us! It will be our pleasure to answer you as quickly as possible.

Contact Us :

  • Orders Service:
    We provide online chat service, email service.
    You can contact us by Email: service@zapaka.com 
  • After-sale Service:
    Have after-sale problems?
    Don't worry, just contact the after sale service.
    Send it by email to aftersale@zapaka.com.
    We will deal with your problems as soon as possible.
  • Our Warehouse Address:

          Room 101 Building No.3,
         Jiangnanzhizao,NO.12 xinzhuang Rd.(W),
         Suzhou, Jiangsu,

Here are the hours of operation for direct contact with our wonderful Client Services team:

Monday to Friday from 9:00 am to 7:00 pm EST

Saturday : from 9:00 am to 6:00 pm EST
Sunday : from 9:00 am to 6:00 pm EST                      

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